Using components of the CEO.D. and the MDP, the ALLDocs Leadership Program is designed to engage both the OD/business owner and practice manager, and support a comprehensive and collaborative learning experience. By participating together, this allows for faster learning application, a unified practice partnership, and overall alignment on the practice opportunities and growth strategies. Topics covered in the program include; Strategic Planning and Operations, Tracking and Reporting, Financial Management, People Leadership, Retail Strategies, Customer Excellence, and many many more!
*The program does not refer to an educational degree. Completion of these continuing education courses will not result in a degree.
Upcoming class dates
To kick-off the program, a welcome webinar will be hosted the week of May 2, 2022. A welcome packet will be sent via email, with additional instructions and information. The 3 live sessions will be hosted at the locations listed below. Each live session will consist of a day and a half of instruction and will begin each day promptly at 9:00 AM. The second day of the live sessions concludes at 2:00 PM to allow adequate time for return flights. For inquiries, please contact info@ecpu.com.
| Class | Live Session 1 | Live Session 2 | Live Session 3 | Note | |
|---|---|---|---|---|---|
| 2 | October 15-16, 2022 *Los Cabos, MX | January 11-12, 2023 *Dallas, TX | April 12-13, 2023 * Oakley HQ, Foothills Ranch, CA | **Exclusively Reserved for ALLDocs Members |
Created in partnership with subject matter experts and the adult learning experts at Deloitte Consulting, the CEO.D.® Program is blended learning at its best. This immersive learning experience consists of online nano-learning courses, curated articles, and two in-person, classroom-based sessions featuring industry-leading guest speakers.
.Hover over the timeline below to learn more.
- Introduction to Establish Your Brand
- Understanding Industry Dynamics
- Building a Brand for Your Practice
- Goal Setting and Visioning
- Introduction to Create Your Culture
- Developing Your Office Culture
- Finding Talent
- Hiring Talent
- Developing & Retaining Talent
- Recognizing Success
- Staff Management
- Practice Leadership
- Change Management
- Time Management
- Communication Skills
- Effective Delegation
(2 Days)
Group-based exercises based on business scenarios to practice what you learn in Sections 1 & 2
Social learning via debriefs and discussions
Interactions with industry experts (including discussions on best practices, experiences, statistics and model behaviors)
- Introduction to Business Ops
& Performance - Efficient Business Operations
- Tracking & Reporting
- Inventory Management
- Marketing
- Merchandizing
- Vendor Relationships
- Introduction to Customer Experience
- Patient Centered Process
- Patient Service Excellence
- Introduction to Practice Profitability
- Financial Management
- Developing a Budget
- Pricing
- Managed Vision Care Plans
(2 Days)
Group-based exercises based on business scenarios to "Practice" skills learned in Sections 3 - 5
Social Learning via debriefs and discussions
Interactions with industry experts (including discussions on best practices, experiences, statistics and model behaviors)