Course List

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Crizal Family of Lenses

Category: Products Course Length: 15 MIN

This course reviews all of the products included in the Crizal Family of Lenses. It provides key information on how these anti-reflective lenses benefit patients and offer unmatched durability and cleanability.

Frame Shapes, RX and Lifestyle

Category: Patient Service and Selling Course Length: 15 MIN

This course describes how to use information about the patients prescription, lifestyle, and facial shape to make an appropriate frame recommendation.

Needs Based Solutions 2

Category: Practice Communication Essentials Course Length: 20 MIN

This course provides an introduction to the Needs Based Solutions approach. It describes techniques for dispensing optical products to patients based on their unique needs.

Advanced Needs Based Solutions 3

Category: Patient Service and Selling Course Length: 30 MIN

This course provides a detailed review of the Needs Based Solutions approach. It provides numerous scenarios that depict how this approach is applied in different patient situations.

Lab and Ordering Process 2

Category: Patient Service and Selling Course Length: 30 MIN

This course provides information on manual and computer-based order submission. It gives key information for how to transpose a patient’s prescription and submit a lens order.

Lab Processing Time and Product Delivery

Category: Patient Service and Selling Course Length: 30 MIN

This course describes the processing time for each step in the lab and ordering process. It also reviews different causes of delay in the lab and ordering process and how the Dispenser reduce these delays.

Managed Heathcare

Category: Patient Service and Selling Course Length: 15 MIN

This course details best practices for working with a patient’s insurance when dispensing optical products. It provides examples of different types of insurance coverage and how to propose eye wear solutions to the patient using their insurance.

Optical Medical Placement Assessment

Category: Optical / Medical Course Length: 15 MIN

This is the pre-assessment designed to gauge current knowledge level within the Optical-Medical topic area and produce a recommended individualized list of Optical Medical courses to take.

Understanding Prism in a Prescription

Category: Optical / Medical Course Length: 15 MIN

This course gives detailed information on how to read prism in a prescription and identify different types of prism. It also provides information on how to use a lensometer to identify the amount and base direction of prism in a lens

Magnification and Spectacle Lenses

Category: Optical / Medical Course Length: 30 MIN

This course explains how unbalanced magnification in lenses can create vision problems. It also identifies key elements of magnification and how to use a knowledge of these elements to balance magnification in a lens.

Optical Principles of Contact Lenses

Category: Optical / Medical Course Length: 20 MIN

This course provides an overview of different types of contact lenses and describes how different types of contact lenses benefit the patient.

Tools & Adjustments – Troubleshooting Tips

Category: Technical Course Length: 20 MIN

This course describes different adjustment scenarios and provides key tips for troubleshooting and making certain adjustments.

*Student kit consists of a Participant's Guide. Coach's Guide. Training for Optical Professionals (TOPS) Manual, Pen and PD Ruler.