Ocular Disease Basics and Relationship to AnatomyCategory: Optical / Medical Course Length: 30 MIN
This course gives a detailed description of various ocular diseases, the symptoms of these diseases, and how these diseases are treated. It also provides key instructions for and a Dispenser’s responsibility in identifying and discussing these diseases with patients.
Frame Shapes, RX and LifestyleCategory: Patient Service and Selling Course Length: 15 MIN
This course describes how to use information about the patients prescription, lifestyle, and facial shape to make an appropriate frame recommendation.
Frame Fitting ConceptsCategory: Patient Service and Selling Course Length: 20 MIN
This course reviews basic concepts for fitting and adjusting a patient’s frames.
Frame Styles and MaterialsCategory: Patient Service and Selling Course Length: 15 MIN
This course describes different types of frame designs and materials. It provides detailed recommendations on how to dispense different designs and materials to patients.
Evaluating Current Eye Wear PerformanceCategory: Patient Service and Selling Course Length: 15 MIN
This course explains how Dispensers can evaluate a patient’s current eyewear performance and make recommendations based on their current eye wear.
Dispensing to ChildrenCategory: Patient Service and Selling Course Length: 20 MIN
This course describes key considerations for dispensing optical products to children. It reviews important facts about certain products best suited for children, various measurement techniques when working with children, and how to work with the parents of younger patients.
ANSI StandardsCategory: Patient Service and Selling Course Length: 20 MIN
This course describes ANSI standards and how these standards are applied to polycarbonate lens materials. It reviews important considerations for reviewing these standards when making a recommendation to the patient.
Patient Service and Selling Placement AssessmentCategory: Patient Service and Selling Course Length: 15 MIN
This is the pre-assessment designed to gauge current knowledge level within the Patient Service and Selling topic area and produce a recommended individualized list of Patient Service and Selling courses to take.
Visual Fatigue Solution LensesCategory: Products Course Length: 15 MIN
This course describes visual fatigue syndrome and how Essilor’s Visual Fatigue Solution lenses can be used to correct these symptoms in patients. Specifically, this course focuses on Essilor Anti-Fatigue lenses and Essilor Computer lenses.
Needs Based Solutions 2Category: Practice Communication Essentials Course Length: 20 MIN
This course provides an introduction to the Needs Based Solutions approach. It describes techniques for dispensing optical products to patients based on their unique needs.
Advanced Needs Based Solutions 3Category: Patient Service and Selling Course Length: 30 MIN
This course provides a detailed review of the Needs Based Solutions approach. It provides numerous scenarios that depict how this approach is applied in different patient situations.
Advanced Ocular Anatomy 3Category: Optical / Medical Course Length: 20 MIN
This course provides detailed information about the anatomy of the eye and how this understanding should be appropriately used when working with patients. It also gives an overview of various ocular diseases.